Frequently asked questions
Do you have any questions or concerns? We understand that you want to be thorough and prepared. Here are some of the questions most frequently asked. If you have any more questions, don't hesitate to contact us!
Do you have wifi?
We do, but only available near the Lapa. Please request the password from management.
are you pet friendly?
We allow dogs exclusively at the camp sites, as long as they stay at your site and are well behaved. We also ask you to please pick up after your pets! No pets allowed in the cabins.
Where will I get power?
We have power points available at all camp sites.
Do you have taps available?
They are marked on the site map under Cabins and Campsites.
Do the cabins have refrigerators ?
Absolutely! An inventory of items in the cabins will be sent out once you made the booking.
Are WE allowed to play music?
Unfortunately not, but once you are here you will find that you don't need it! We want Sitrusoewer to be a place where you can reconnect with nature and truly appreciate the music around us made by the birds and the wind and the river.
What is the braai situation like?
Each cabin has a built-in braai, and each camp site has a mobile braai. There are grids on the braai, but bring your own utensils and tools.
How many do the cabins sleep?
Each cabin sleeps a family of 4, with the exception of Fisheagle, which sleeps 5.
Is the road safe and accessible for small cars?
Yes absolutely! The road is well-maintained and safe.
Do you allow day visitors?
We allow day visitors only with reservations and from 9am to 5pm. R70/adult, R40/scholar.
Are we allowed to fish?
Definitely! We only allow catch-and-release as we honour the ecosystem. For bait, we suggest corn, pap and meat offcuts.
Is the lapa available for hire?
We can arrange the lapa to be booked on weekdays. During weekends it is reserved for the guests.
is there a special price for pensioners?
We do have a reduced price for pensioners during the week, but normal fees apply during weekends and public holidays.
what is your cancellation Policy?
If you cancel more than 7 days before the expected visit, and we find other guests to take your place, we will refund your deposit. If we do not find someone to take your place, you lose the deposit. Also note that guests will be held responsible for the full payment of booking even when departing sooner.
Finally, where are you located?
We are on a citrus farm next to the Sundays River about 8km from Kirkwood and 85km from Port Elizabeth.